What I would say is that Cymar has a culture which runs through everybody associated with the business of being willing to help with a problem. Often technical people speak in very technical terms and are quick to tell you what is wrong. I think that Cymar are very quick to relieve you of those worries and to provide solutions to those worries. I think that there is also a culture of hard work and dedication which makes working with you very easy.
We all live in a world of technology which has and still is evolving and growing very fast. Unfortunately, with technology comes the danger of exposure to cyber and other more serious crime. To protect all our assets, communicate effectively with our business partners, and to ensure that our systems are up to date and effective we need a strong IT support. The fact that Cymar has been working with us for more than twenty years helping us to meet our daily IT and building security needs says it all about the level of service we have received over the years. We have received a very good service maintaining our security and IT equipment and various software. We also really appreciate the help and guidance we receive which helps us with planning and budgeting for the future. Thank you Cymar and keep up with the good work.
The reason we have bought from Cymar is mainly that we appreciate the good service received. We were orginally recommended by the other charities who have used Cymar. We have had a very friendly and efficient service from the engineers. They are very clever, helpful and we have not had any problems with the computers and printer supplied by Cymar. They are very good at understanding what is required, which is amazing when I do not know what I want half the time. Cymar gives good value to our charity, and this is why we have continued to use Cymar when needed.
Nicholas Bugdene-Commerce Manager
We use Cymar to supply and maintain PC's and networks. As long-standing customers, we are completely confident that Cymar will meet our requirements in a timely and professional manner. We have always found the Cymar Engineers to be both knowledgeable and approachable and we have never yet found a problem that they could not overcome. I have absolutely no hesitation in recommending the services of Cymar.
The point of difference that makes us want to buy from you and not somebody else is because we are familiar with you and it is much easier dealing with people you know. Plus the response is very quick, calls are always returned. I can't think of anything I would want to improve as Cymar is like Mary Poppins - Practically Perfect in Everyway !!!!. What annoys me the most when dealing with business in the computing industry is the fact that stuff goes out of date so quickly. I just learn to use something and bang it's out of date and updated with something else faster and flasher. Plus I don't like cold callers touting for business and I really hate Customer Testimonials and am only doing this because I like the people at Cymar.